Conference Program

Download the conference program here.

Monday 22 April 2024

Static Table
0930-1130 Digital Workspace CoP
Room 2
Service Management CoP
Central Room B
Technical Advisory Committee
Central Room C
1000 Registration opens (Hall 1)
1130-1155Light lunch being served for all delegates, sponsors + exhibitors outside Hall 2.
1200-1215Opening plenary (Hall 2)
Welcome to Country
Welcome & Housekeeping
Sarah Moran, MC
1215-1230Official Opening
Rowan Salt, The University of Queensland
1230-1330Opening keynote
The Economy of Algorithms (the impact of AI on how we live, work, and do business)
Professor Marek Kowalkiewicz, QUT Business School
1330-1340Room changeover
1340-1540Concurrent Sessions A

Concurrent Session 1
Hall 2
Concurrent Session 2
Central Room B
Concurrent Session 3
Central Room C

From Strategy to Execution with the Higher Education Reference Models

Nigel Foxwell, James Cook University

Implementing Wi-Fi 6E: Deakin University an Eye to the Future

Phill Solomon, Deakin University


AMPLIFIED: Igniting the Mindset and Culture of High-Performance
Sarah Yip, Leaders Lounge

Leveraging strategic portfolio management to drive digital transformation.

Joy Johnson + Huw Davies, Queensland University of Technology

Smart campus and the future of workspaces in higher education
Matt McAuley, Data#3, Mark Keenan and Michelle Prendergast, Griffith University


Service excellence that’s SPOT on – how CQUniversity is transforming their service culture.

Jodie Jackson + Jessica Lees, CQUniversity

Lessons learned from UniSC. M365 Tenancy merge in 80 days – USC

Drew Hills, University of the Sunshine Coast

1510-1540Framework for cyber secure approach to identity and access management
Nick Rossow, Australian Access Federation
Taming the AV & UC Chaos, with Cloud, Data & AI
Paul Yahchouchy, Innomate/UXT

1540-1620Afternoon Tea + Exhibition
Hall 1
1620-1720Concurrent Sessions B
Static Table

Concurrent Session 4
Hall 2
Concurrent Session 5
Central Room B
Concurrent Session 6
Central Room C
Concurrent Session 7
Exhibition Hall


Bridging with Trust: The Value of a Digital Partnering Model

Danielle Anawati, Deakin University



Accessibility: The tail WCAG’ing the dog (in a good way)

Ian Duncan, University of Queensland



AARNet5 - The Next Evolution?

Warrick Mitchell, AARNet


BoF (Exhibition Hall)

Behind the AI classroom: Harness AI for non-teaching IT challenges

Greg Eaton, The University of Queensland+ Peter Embleton, University of the Sunshine Coast

1650-1720 Immersive Technologies Communities of Practice: XR@QUT Makerspace Collaboration Case Study
Helen Lauder, Queensland University of Technology

1730-1900Welcome Reception sponsored by Waterstons (Hall 1)

Tuesday 23 April 2024

Static Table Static Table
0700 Registration opens (Hall 1)
0730-0825 Breakfast workshop 1
Central Room B
          Breakfast workshop 2
             Central Room C

An Innovative approach to sourcing and retaining skills, knowledge, and expertise.          

Sourcing and retaining skillsets in niche, high demand technology domains remain a significant challenge across the higher education sector.

In this session, you will hear how Australian universities have leveraged a new sourcing approach utilising local and global talent pools across multiple domains including security, enterprise applications and infrastructure. This approach has provided timely and ongoing access to the right skillsets while significantly reducing the cost of project delivery.

Alex Mardon + Stuart Murdoch, Data#3

Pure Storage                                               
Delivering Cloud Economics and Cloud Experience
on Prem
Is your organisation looking for creative options to streamline costs while continuing to preserve and enhance the student experience  and propel research forward?
Join our breakfast to explore how education institutions
are using modern data storage and management systems to help use more of their data while reducing the complexity and expense of managing the infrastructure behind it, providing the springboard for modern, data-driven education.
Stu Blyth, Pure Storage                                                                                                                                                                                                                                                                                                                                                          
0825-0830Room changeover
0830-0840Welcome day 2 + day 1 highlights (Hall 2)
Sarah Moran, MC
0840-0940Platinum Sponsor Keynote
Empowering a Seamless Digital Learning Experience in the Age of Infinitely Distributed Education
Mina Mousa, Extreme Networks’ Head of System Engineering, ANZ
0940-1020Morning tea + Exhibition
Hall 1
1020-1220Concurrent Sessions C

Concurrent Session 8
Hall 2
Concurrent Session 9
Central Room B
Concurrent Session 10
Central Room C
1020-1050Decoding Cybersecurity: Navigating the cyber threat landscape and signposts to success
Rob Champion, Queensland Government

Overcoming Challenges for Entity Resolution in Master Data Management

Oliver Lavers, Queensland University of Technology

Experience redefined: Creating learner connection through enterprise digital engagement
James Rail, Queensland University of Technology

The Evolution of Research Computing: Democratisation of Advanced Infrastructure

Jake Carroll, The University of Queensland

Data Literacy – the Elephant in the Room

Lauren Thwaites, TAFE NSW
Unlocking Potential: Strategic Navigation and Prosperity with Tech/Cyber
Helen Fawcett + Charlie Hales, Waterstons
1120-1205Spotlight Speaker (Hall 2)
CAUDIT Top 10 Themes & Insights
Greg Sawyer, Chief Executive Officer, CAUDIT
1205-1320Lunch + Exhibition
Hall 1
1320-1520Concurrent Sessions D

Concurrent Session 11
Hall 2
Concurrent Session 12
Central Room B
Concurrent Session 13
Central Room C
1320-1350Not your grandparent's SOCs.Learn about the trends and changes happening within the Managed Security Services industry, and how QUT adopted a modern and collaborative approach to securing their critical assets and stakeholders
Ross Wood, Sekuro & Matt Hodgett, Queensland University of Technology

UQ’s Journey to the future – Technology Master Plan

Daniel Howorth, 
The University of Queensland


Understanding and overcoming change fatigue
Faith Timbs, Leaders Lounge

Reimagine Learning and Education

Mark Jefferys, University of Newcastle
Geoff Lambert, AARnet & Nathan Guy, Zoom

Driving innovation and student success through digital transformation
Adam LePeilbet, Dell Technologies

Embracing digital identity – digital first approach to campus experience

Craig McDougall, Queensland University of Technology

The Agile Journey of the Nectar Research Cloud Services Team

Bernard Meade + Kaushik Ramesh, Australian Research Data Commons


Personalising the student journey experience MyCQU

Jonathon Hoff, CQUniversity

Business Process X, our journey to X

Peter Embleton + Deborah Kelsey, University of the Sunshine Coast

1520-1600Afternoon tea + Exhibition
1600-1730 Concurrent Sessions E

Concurrent Session 14
Central Room B
Concurrent Session 15
Central Room C

Enterprise Rooms at QUT: A case study of transforming learning spaces

Adrian Whitaker, Queensland University of Technology

KeyPoint – Under the hood: managing identities.

Stephen Bird, QCIF


Introduction to SIRTFI

Terry Smith, Australian Access Federation
AI Enabled Hybrid Learning & Simplification of AV Deployments
Tim Bowden, Cisco

Enterprise Architecture and its role in realising strategic transformation.

David Bunker, Queensland University of Technology

Navigating Digital Transformation: Lessons from UQ’s HDR Project and Beyond

Daniel Walker, The University of Queensland

1830-2300Conference Dinner sponsored by Extreme Networks (Hall 2)

Wednesday 24 April 2024

Static Table
0730 Registration opens (Hall 1)
0745-0840 Breakfast workshop 3
Central Room B
Breakfast workshop 4
Central Room C


SOARing into resilience: Unleashing Cyber Superpowers

Hear from CQU’s Cyber Director – Peter Vanheck and Cybersecurity Specialist - Derek Jones, as they share insights from CQU’s security journey. How augmenting their team via a hybrid SOC capability and introducing SOAR, is helping them build Cyber resiliency. Additionally, they will share how Splunk has helped solve non-security problems and some interesting stories of lessons learnt along the way. Intalock’s Senior Security Consultant – Jesse Drury, will be contributing technical insights. 

Jesse Drury, Intalock + Peter Vanheck, CQUniversity

Building Smarter Campuses &
Connected Learning Spaces

Join our roundtable breakfast presentation where we'll delve into the transformative power of AI and smart building technologies across the campus enabled by Cisco technology.

Discover how data-driven insights foster enhanced campus experiences, facilitate seamless hybrid teaching, and support faculty development.

We’ll discuss how you can leverage your IT investment to help with creating dynamic, sustainable environments that cater to evolving learning models.

Learn about innovative tools that enable real-time collaboration, reduce operational costs, and contribute to sustainability goals while enriching student engagement in the connected age of education.

Chris Anderson, Cisco
0840-0845Room changeover
0845-0945Concurrent Sessions F

Concurrent Session 16
Hall 2
Concurrent Session 17
Central Room B
Concurrent Session 18
Central Room C


Data Evolution: Transforming Education Institutions through Modern Data Solutions
Troy Wright, Pure Storage

Matthew Hodgett, Queensland University of Technology

Inter-System Integration: Catalysing Change for Compliance, Efficiency and Continuous Improvement
Kaye England & Vee Ferreira, UniSQ

Innovating Asset Management in Higher Education: QUT Enterprise Desktop Project
Tim Morris, Queensland University of Technology


The Accord Report
Shannon Willoughby, The University of Queensland

Who’s your IT Cheerleader?

Sandra Lammas, University of Southern Queensland


Navigating the Microsoft AI Landscape: Unlocking Value in Higher Education

Loryan Strant, Rapid Circle

0945-1030Extended morning tea + Exhibition
Hall 1
1030-1130CIO / CEO Panel (Hall 2)
Rowan Salt, Chief Information Officer, The University of Queensland
Chris Hancock, Chief Executive Officer, AARNet
Zoran Sugarevski, Chief Digital Officer, Griffith University
Ann Yardley, Director, Information Technology Services, Bond University
Indianna Rapsey, Deputy Director, Cyber Security, Griffith University
1130-1230Closing Keynote (Hall 2)
The 4 Critical Tipping Points to a Successful IT Transformation
Lou Markstrom, Author, Unleashing The Power of IT
1230-1240Conference wrap up & close (Hall 2)
Sarah Moran, MC
1300-1500ICT Security & Identity CoP
Central Room C